Returns and Exchanges

Returns
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return, free of charge, for eligible items. Please contact us within 30 days of receipt to start the return process. We recommend sending your return with tracking to ensure it arrives at our facility. The buyer is responsible for return shipping for orders under $50.00. All orders over $50.00 are eligible for free return shipping upon request.

BODY JEWELRY POLICY: Due to healthcare and safety concerns, some products, such as nose rings, belly button rings, eyebrow rings, toe rings, etc. cannot be returned if opened. Only unused and unopened product will be accepted.

 

Exchanges
If you would like to exchange an item for a different size or color we will honor any change in price if you are within the return period. Due to healthcare and safety concerns, some products, such as body jewelry, nose rings, and toe rings, cannot be exchanged if opened. Only unused and unopened product will be accepted. Please contact us for assistance regarding an exchange. Some exclusions may apply.

DO NOT WRITE THE WORD “JEWELRY” OR “JEWELERS” ANYWHERE ON THE PACKAGE

For assistance returning an order please or call (888) 306-5542 or email us at [email protected]

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